Service Providers

A service provider (SP) provides organizations with consulting, legal, real estate, communications, storage, processing. Although a service provider can be an organizational sub-unit, it is usually a third party or outsourced supplier, including telecommunications service providers (TSPs), application service providers (ASPs), storage service providers (SSPs), and internet service providers (ISPs).[citation needed] A more traditional term is service bureau (esp. 1960s to 1980s).

IT professionals sometimes differentiate between service providers by categorizing them as type I, II, or III.[1] The three service types are recognized by the IT industry although specifically defined by ITIL and the US Telecommunications Act of 1996

Type I: internal service provider Type II: shared service provider Type III: external service provider Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs)[2] which range from a full IT organization/service outsource via managed services or MSPs (managed service providers) to limited product feature delivery via ASPs (application service providers).[3]

News


National Innovations Initiative 2021

The National Technology Business Centre (NTBC) and the United Nations Development Programme (UNDP) i..


Launch of the 2020 ICT Innovation Programme

The Authority in conjunction with Airtel Networks Zambia Limited will be unveilling the 60 successfu..


Call For Applications for the 2019 Innovation Programme

Career AdviceEducation July 15, 2018 - Comments Off on Call for Applications for the 2018 ICT Innova..




Past Events

National Innovations Initiative 2021 — Call for Applications

Starts

  • 28

    June, 2021

Launch of the 2020 ICT Innovation Programme

Starts

  • 09

    September, 2019

Launch of National Child Online Protection Strategy

Starts

  • 27

    August, 2019