About Us

The Zambia Information and Communications Technology Authority (ZICTA) is a statutory body established under the Information and Communication Technologies Act No. 15 of 2009 to regulate the Information and Communication Technology (ICT) sector. The Authority is also responsible for the regulation the Postal and Courier Services sector as well as providing oversight on Cyber Security in the country. ZICTA draws its mandate from the following four (4) pieces of legislation:

  • The Information and Communication Technologies Act No. 15 of 2009 whose objective is to provide for the regulation of Information and Communication Technologies;

  • The Postal Services Act No. 22 of 2009 whose objective is to provide for the regulation of the postal and courier services in Zambia, and facilitate investment and innovation in the postal sector;

  • The Cyber Security and Cyber Crimes Act No. 2 of 2021 whose objective is to provide for cyber security in Zambia and empower ZICTA to implement the provisions of this Act; and

  • The Electronic Communications and Transactions Act No. 4 of 2021 whose objective is to pro-vide for a safe and effective environment for electronic transactions and empower ZICTA to super¬vise compliance relating to this Act.

The Authority’s mandate is further informed by the ICT Policy of 2006, the National Postal Policy of 2021 and the Cyber Security Policy of 2021. The ICT Policy provides the overarching policy framework for the development of the ICT sector and is premised on capacity building, a competitive and efficient ICT sector, and an effective legal and regulatory framework as its key pillars. The National Postal Policy highlights the aspirations of the government regarding the development of the postal sector. On the other hand, the Cyber Security Policy provides a governance framework for cyber security in the country aimed at enhancing the confidence of users of ICTs through the establishment of a secure, reliable, and trustworthy cyber environment.

Through digital transformation, ICTs have emerged as an enabler of sustainable social and economic development across all sectors of the economy. Consequently, the Authority collaborates with various public agencies, private entities and not for profit establishments to enhance the adoption of ICTs in various segments of the economy.

News


2022 ZICTA ICT Innovation Programme

The Zambia Information and Communications Technology Authority (ZICTA) in conjunction with Airtel Ne..


National Innovations Initiative 2021

The National Technology Business Centre (NTBC) and the United Nations Development Programme (UNDP) i..


Launch of the 2020 ICT Innovation Programme

The Authority in conjunction with Airtel Networks Zambia Limited will be unveilling the 60 successfu..


Call For Applications for the 2019 Innovation Programme

Career AdviceEducation July 15, 2018 - Comments Off on Call for Applications for the 2018 ICT Innova..




Past Events

National Innovations Initiative 2021 — Call for Applications

Starts

  • 28

    June, 2021

Launch of the 2020 ICT Innovation Programme

Starts

  • 09

    September, 2019

Launch of National Child Online Protection Strategy

Starts

  • 27

    August, 2019