ZICTA - Zambia Information & Communications Technology Authority

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News


INSTALLATION GUIDELINES
	The Zambia Information and Communications Technology Authority (the Authority) is provided for under section 4 of the Information and Communications Technologies Act No. 15 of 2009 (the ICT Act). Section 6 of the ICT Act empowers the Authority to regulate the provision of electronic communications services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communications services.
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Commemorating World Telecommunication and Information Society Day
	Information technology has the innate capability to unite the world. Today, when every nation, community and family is under the threat of the Coronavirus disease (COVID-19), we are turning to technology to make life bearable, now more than ever before. The pandemic has not only highlighted the necessity of ICTs to the economic development of societies but has also allowed us to appreciate the need to stay connected.
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ICT & POSTAL LICENSING QUARTERLY UPDATE
	The summary below provides an update on the licences that were issued and revoked/ cancelled during the first, second and third quarter of the year. The information is aimed at providing the general public with an update on the status of the licensed applications. For the complete list of licensee, kindly follow the following links:
Click for details..

ZICTA UNVEILS 60 YOUNG ICT INNOVATORS FOR 2019 CYCLE
	The Zambia Information and Communications Technology Authority (ZICTA) is pleased to announce that the shortlisting of innovators for the 2019 Young ICT Innovation Programme has been concluded. This announcement follows a call for applications extended by the Authority to interested Zambian youths aged between 18 and 35 to submit applications for enrollment into the 2019 ICT Innovation Programme. The Authority would like to announce that over 200 applications were received for consideration in the 2019 Cycle, of which 60 have been shortlisted for the programme.
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QUALITY OF SERVICE GUIDELINES 2019
	The Zambia Information and Communications Technology Authority (ZICTA) is provided for under section 4 of the Information andCommunication Technologies (ICT) Act No. 15 of 2009. Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services. The Authority�s mandate has further been enhanced by the Electronic Communications and Transactions Act No. 21 of 2009.
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SATELLITE EARTH STATION LICENCE GUIDELINES
	The Zambia Information and Communications Technology Authority (ZICTA) is provided for under section 4 of the Information and Communication Technologies (ICT) Act No. 15 of 2009 (hereinafter referred to as 'the Act'). Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services. The Authority's mandate is also reflected in the provisions of the Electronic Communications and Transactions Act No. 21 of 2009. Under Parts IV and VI of the Act the Authority is empowered to prescribe the manner of application for assignment of scarce resources as well as prescribing standard terms and conditions of such assignments. The Authority, is under Section 7 of the Act, empowered to make guidelines for the better carrying out of its mandate. Pursuant to the mandate referred to above, the Authority hereby issues these guidelines.
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DRAFT INSTALLATION GUIDELINES
	Equipment installation refers to the process or act of making a machine, system, device or electronic communication apparatus ready to be used in a certain place. Certification of equipment installations is cardinal in that it prevents interference, ensures the health and safety of the general public, prevents environmental degradation, preserves wildlife sanctuaries and historical monument sites, and fosters the availability of networks of national and social importance.
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CALL FOR COMMENTS ON ENHANCED SIM & IMEI REGISTRATION
	ZICTA would like to deploy a system which will enhance the SIM registration process and prevent the usage of counterfeit mobile communication devices.
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LIST OF LICENSED ELECTRONIC COMMUNICATION OPERATORS
	The general public is hereby advised that any person who constructs, owns or makes available an electronic communications network, provides a network service or provides one or more electronic communication services without a valid licence is guilty of an offence, as provided for under the Information and Communications Technology Act of No. 15 2009.
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LIST OF LICENCED POSTAL AND COURIER OPERATORS
	The general public is hereby advised that a person shall not operate a postal or courier services without a licence issued under the Postal Services Act of 2009
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REQUEST FOR PROPOSAL FOR AUDITING THE ACCOUNTS OF THE ITU
	The International Telecommunication Union (ITU) invites those interested in providing auditing services to the Union to click on the following link and express their interest. https://www.itu.int/en/council/pages/documents.aspx . The deadline for submission of Proposals is fixed on March 15, 2019.
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PROPOSED LICENSING GUIDELINES
	CALL FOR COMMENTS ON THE PROPOSED LICENSING GUIDELINES: Zambia Information and Communications Technology Authority (ZICTA) wishes to notify stakeholders and the general public that the new ICT Licensing Framework came into effect on June 16, 2017 upon the Honourable Minister of Transport and Communications, Mr. Brian Mushimba signing the following regulations issued under the ICT Act No. 15 of 2009...
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Upcoming Events


Commemorating World Telecommunication and Information Society Day
	Information technology has the innate capability to unite the world. Today, when every nation, community and family is under the threat of the Coronavirus disease (COVID-19), we are turning to technology to make life bearable, now more than ever before. The pandemic has not only highlighted the necessity of ICTs to the economic development of societies but has also allowed us to appreciate the need to stay connected.
...click for more

Press Releases


ZICTA - PARTNERSHIP WITH AIRTEL NETWORKS-PRESS RELEASE
	Sixty (60) Young Zambian Innovators are set to showcase their innovations in the 2020 cohort of the ICT Innovation Programme that has been launched by the Zambia Information and Communications Technology Authority (ZICTA). Speaking during the virtual launch in Lusaka recently, ZICTA Director General, Engineer Patrick Mutimushi said the 2020 cohort would see innovations in the lines of Digital Financial Services, Road Safety, Education, Energy, Agriculture, Climate Change, Water and Sanitation, Health including responses to the COVID-19 pandemic. ZICTA who have partnered with Airtel Networks Zambia Plc as the main sponsor of the Programme the 2nd year running, hope to see the various innovations nurtured into commercially viable solutions and respond to some of our socio- economic needs as a country.
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ZICTA MID YEAR MARKET REPORT-PRESS RELEASE
	The Zambia Information and Communications Technology Authority (ZICTA) has released the 2020 Mid-Year Market performance report for the Information and Communication Technologies (ICT) Sector which demonstrates increased utilisation of ICT services in the country over the first half of 2020. The report particularly highlights that the volume of internet traffic utilised increased by 94.7 percent in comparison to the first half of 2019 while the volume of domestic outgoing voice traffic also increased by 26.1 percent over the same period. Further, the value (amount of money) of electronic money transactions increased significantly by 126 percent during the period under review.
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ZICTA - FINES MNO's FOR POOR QUALITY OF SERVICE (QoS)
	Zambia Information and Communications Technology Authority (ZICTA) has fined the three Mobile Network Operators (MNOs). Airtel Networks Zambia Plc, Zamtel Limited and MTN Zambia Limited, a total of ZMW 5.4 million for failure to adhere to the Quality of Service (QoS) Guidelines issued by ZICTA, in April and June 2020 respectively.
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PUBLIC NOTICE - CHANGE OF NAME FROM AFRICONNECT ZAMBIA LIMITED TO INQ. DIGITAL ZAMBIA LIMITED
	Pursuant to Section 17(2) of the Information and Communication Technologies ACT No. 15 of 2009, the general public is hereby notified that AFRICONNECT ZAMBIA LIMITED has changed its name to INQ. DIGITAL ZAMBIA LIMITED.In this regard, the Authority will proceed to make the necessary amendment to the National Network and Services licences which had been issued to Africonnect.
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TOP THREE (03) SELECTED 2019 ICT INNOVATORS
	The Zambia Information and Communications Technology Authority (ZICTA) is pleased to announce the top three (03) Finalists of the 2019 ICT Innovation Programme. The ICT Innovation programme is an initiative under the Authority that provides various technical and business development support services to ICT innovators, start-ups and entrepreneurs to develop their nascent tech-related innovative ideas into viable business ventures.
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FRADULENT ACTIVITIES ON MOBILE MONEY PLATFORMS
	Zambia Information and Communication Technology Authority (ZICTA) wishes to warn ICT consumers using digital financial platforms to be cautious and not fall prey to scammers involved in fraudulent activities such as running fake promotions and those masquerading as employees of mobile money service providers requesting for their PINs through mobile phones and requesting them to enter some short codes.
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DATABANK INDICATORS REFERENCE MANUAL 2019
	The Authority is mandated, under the Information and Communications Technology (ICT) Act of 2009 (ICT Act), to collect information from licenced entities for the purpose of enhancing regulation of the ICT sector. The mandate is enshrined in Section 90(1) of the ICT Act. However, prior to enactment of the ICT Act, the Telecommunications Act of 1994 bestowed this mandate on the Authority. Thus, consistent with the mandate the Authority introduced regular collection of administrative information from active licensees in 2007. The method of collection has changed over the years, from the use of Microsoft Excel templates in 2010 to the introduction of the internet-based portal in 2012 .The mandatory collectionof administrative information was preceded by a study to identify ICT and other key performance indicators that conform to international standards and were relevant for measuring the performance of the ICT sector as a whole.
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ICT & POSTAL LICENSING QUARTERLY UPDATE
	The summary below provides an update on the licences that were issued and revoked/ cancelled during the first, second and third quarter of the year. The information is aimed at providing the general public with an update on the status of the licensed applications. For the complete list of licensee, kindly follow the following links:
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CANCELLATION OF NETWORK SERVICE SPECTRUM LICENCES FOR MOBILE BROADBAND - VODAFONE
	NOTICE is given to the general public that following the resolution of the Board of the Authority at its Special meeting held on 12th September 2019, the Zambia Information and Communications Technology Authority (ZICTA) has cancelled the Network and Service Licences issued to MOBILE BROADBAND LIMITED trading as VODAFONE ZAMBIA LIMITED. The cancellation is on the grounds that MOBILE BROADBAND LIMITED has ceased to fulfil the eligibility requirements ...
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ZICTA UNVEILS 60 YOUNG ICT INNOVATORS FOR 2019 CYCLE
	The Zambia Information and Communications Technology Authority (ZICTA) is pleased to announce that the shortlisting of innovators for the 2019 Young ICT Innovation Programme has been concluded. This announcement follows a call for applications extended by the Authority to interested Zambian youths aged between 18 and 35 to submit applications for enrollment into the 2019 ICT Innovation Programme. The Authority would like to announce that over 200 applications were received for consideration in the 2019 Cycle, of which 60 have been shortlisted for the programme.
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COMMENCEMENT OF DATA COLLECTION FOR THE 2018 NATIONAL ICT SURVEY
	The Zambia information and Communications Technology Authority (ZICTA) is pleased to announce to the public, the commencement of the data collection exercise for the 2018 National Survey on Access and Usage of Information and Communication Technologies (ICTs) among households and individuals. The exercise is being undertaken in collaboration with the Ministry of Transport and Communications and the Central Statistical Office with support from the Government of Sweden through the Swedish International Development Agency (SIDA). The data collection exercise is scheduled to take place from October 17 to November 8, 2018.
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ZICTA FINES MNOs K12.6 MILLION FOR POOR QUALITY OF SERVICE
	The Zambia Information and Communications Technology Authority (ZICTA) has penalized all the three (3) Mobile Network Operators (MNOs) for failing to adhere to the Quality of Service parameters as outlined in the Quality of Service Guidelines during the fourth quarter of 2017 and first quarter of 2018 respectively. The three Mobile Phone Operators, Airtel Networks Zambia Plc, MTN (Zambia) Limited and ZAMTEL Limited have been fined a total of K12, 600,000.00 for failing to meet some of the set parameters on quality of service which collectively include Call Set Up Success Rate, Mean Opinion Score, Successful SMS Rate, SMS Delivery Time and HTTP Success log-ins, HTTP Success Rate as well as HTTP Down Rates 2G and 3G. The Authority has fined MTN (Zambia) Limited a total of K3,600,000.00 for failing to meet the set parameters on Mean Opinion Score, HTTP Successful Internet Logins and Successful SMS Rate for both quarters.
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Press Statement -Defaulting Postal & Courier Services Operators
	The Zambia Information and Communications Technology Authority (ZICTA) is directing all business entities conducting postal and courier services without a licence from ZICTA, to adhere to Postal Services (General) Regulations Statutory Instrument no 31 of 2016..
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NOTIFICATION OF NETWORK LICENCE AWARD - FOURTH NETWORK PROVIDER
	The Zambia Information and Communications Technology Authority (ZICTA) is pleased to announce that UZI Zambia Limited has been issued with a notification of award of licences to provide similar services to what the three existing Mobile Network Operators are currently offering
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eMCM INTAKES (JANUARY, APRIL, JULY AND OCTOBER) EACH YEAR
	African Advanced Level Telecommunications Training Institute (AFRALTI) is an inter-governmental organization established in 1993, headquartered in Nairobi, Kenya, and serves the information and communication technology (ICT) sector in Africa. AFRALTI�s key mandate is providing human resources capacity building through high-level quality training, consultancy and advisory services to both management and technical personnel in ICT. Member states to AFRALTI are among others Zambia, Tanzania, Mozambique, Kenya, Uganda, Malawi, Swaziland, and Zimbabwe. Zambia being a paid-up member of AFRALTI through ZICTA, a number of personnel in the ICT sector in the country are currently undertaking various Masters Programs at a subsidized rate through the institute. (AFRALTI) also offers a wide range of workshops and courses in the area of Digital Technology & Management Information Systems, Telecommunication Engineering and Management with a team of highly experienced facilitators who hold qualifications and relevant industry certification, providing unrivaled training solutions in the region.
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ZICTA/NL/15/17: REQUEST FOR PROPOSALS FOR INTERNATIONAL NETWORK AND NATIONAL SERVICE LICENCES WITH ASSOCIATED RESOURCES
	The Zambia Information and Communications Technology Authority (hereinafter referred to as the �Authority�) is responsible for the regulation of electronic communication services and products, and monitoring of the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services in Zambia.
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ZICTA PRESS STATEMENT ON THE RECENT RANSOMWARE CYBER ATTACK
	In light of the May 12, 2017 cyber-attack which affected numerous computers in over 100 countries demanding ransom payments in bitcoin currency, the Zambia Information and Communications Technology Authority (ZICTA) would like to inform the nation that the Authority is aware of the attacks and continues to closely monitor the sector working with other government agencies to ensure maximum national security.
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Press Release - REMINDER ON STEPS TOWARDS IMPLEMENTATION OF THE NEW POSTAL SERVICES (GENERAL) REGULATIONS 2016
	The Postal Services Act No. 22 of 2009 mandates the Zambia Information and Communications Technology Authority (the Authority) to regulate the provision of Postal and Courier Services in Zambia.Following the issuance of the Postal Services (General) Regulations, Statutory Instrument No. 31 of 2016 by the Minister of Transport and Communications in 2016, the Authority hosted an explanatory workshop on the implementation of the Regulations on 11 th November 2016. The workshop was sequentially followed by one� on-one meetings between the Authority and some of the existing Postal/Courier Operators.
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Press Release - CALL FOR APPLICATIONS FOR THE ICT INNOVATION PROGRAMME
	The Zambia Information and Communications Technology Authority (ZICTA) hereby invites interested Zambian youths aged between 18-35 years to submit applications for enrollment into a collaborative ICT innovation programme. The programme is open to youths that have ICT-related innovations relating to any sector of the economy. The applications will be evaluated by an independent technical evaluation committee to facilitate entry into the innovation programme. A maximum of twenty (20) candidates or teams will be shortlisted to participate in the innovation programme. The innovation programme will be for a duration of to six months.
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Press Release - REPLANNING OF THE NATIONAL FM SOUND BROADCASTING BAND
	In order to address the current growth of the FM Sound broadcasting ICT sub-sector and to support and sustain its future growth, the Zambia Information and Communications Technology Authority (ZICTA) commenced the National FM Sound Broadcasting Radio Frequency Spectrum Re-planning. This is in accordance with the ICT Act of 2009.
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Press Release - on Zambia to Commemorate Pan African Post Day
	Zambia Information and Communications Technology Authority (ZICTA) says Zambia�s Postal Sector has great potential to steer economic development both at national and international levels.
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Samsung galaxy note 7 recall press statement
	SAMSUNG GALAXY NOTE 7 RECALL PRESS STATEMENT Zambia Information and Communication Technology Authority (ZICTA) is notifying the general public that SAMSUNG GALAXY NOTE 7 has a factory defect as the affected device can overheat and pose a safety risk. Samsung Electronics Corporation has announced a recall of Samsung Galaxy Note 7 smartphones in countries where the device has been launched.
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PRESS STATEMENT 2016 - Vodafone Zambia June
	In light of the rising speculation from the general public and other stakeholders, as evidenced by the numerous enquires that the Zambia Information and Communications Technology Authority (ZICTA) has been receiving recently, the Authority wishes to dispel the perception that Mobile Broadband Zambia Limited Trading As 'Vodafone Zambia 'is entering the market as a voice provider.
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Selling and Buying Of Pre-registered SIM Cards
	The Zambia Information and Communications Technology Authority (ZICTA) in collaboration with the Zambia Police Service has been conducting inspections throughout the country on mobile service providers, their distributors, dealers and agents following reports from members of the public that there is rampant sale of pre-registered SIM cards across the country.
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Publications


NATIONAL CHILD ONLINE PROTECTION STRATEGY
	Information and Communication Technologies (ICTs) play a catalytic role in socio-economic development of nations across the globe. As part of the global community,Zambia has embraced the use of ICTs in the national development agenda and as such several policy and legal interventions have been employed to enhance growth of the ICT sector. In 2006, Zambia formulated its first ever National ICT Policy which is scheduled to undergo revision to incorporate new developments and emerging trends in this dynamic sector.
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THE ZICTA TECH BULLETIN ISSUE No. 1
	The Tech Bulletin is a biannual publication of the Zambia Information and Communications Technology Authority (ZICTA), aimed at disseminating information on technology, innovation and entrepreneurship to the public. In this issue, the bulletin covers topical issues pertaining to: opportunities for Information and Communication Technologies (ICTs) arising from the coronavirus pandemic; the emergence of fintechs in Zambia as well as discussions on some recent publications by the World Bank and the International Trade Centre. As we continue to encourage the adoption of ICTs across all spheres of society, we have also shared some thoughts on the opportunities for women entrepreneurs in the ICT sector.
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LIST OF LICENSED ICT OPERATORS QUARTER 3 2020
	The general public is hereby advised that any person who constructs, owns or makes available an electronic communications network, provides a network service or provides one or more electronic communication services without a valid licence is guilty of an offence, as provided for under the Information and Communications Technology Act of No. 15 2009. Accordingly, this serves to notify members of the general public that entities listed below are duly licensed to establish or provide or offer communication service or indeed to connect apparatus to an electronic communication system or work any such apparatus for the purpose of a telecommunication system;-
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LIST OF LICENSED POSTAL AND COURIER OPERATORS QUARTER 3 2020
	The general public is hereby advised that a person shall not operate a postal or courier services without a licence issued under the Postal Services Act of 2009 Accordingly, this serves to notify members of the general public that entities listed below are duly licensed to establish or provide Postal and (or) Courier Services:
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ICT & Postal Licensing Update - 2020
	The information is aimed at providing the general public with an update on the licensing status for the period from January 1, 2020 to September 30, 2020. For the complete list of licences issued by the Authority, kindly follow the following links:
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TECH ENTREPRENEURSHIP ECOSYSTEM IN ZAMBIA
	Entrepreneurship support institutions are facing challenges in the way they provide assistance to entrepreneurs. Many are not able to meet the growing expectations and needs of entrepreneurs. Navigating through an ecosystem of unconnected organizations can be complex and discouraging. In the long run, it is likely to take multiple institutions to achieve start-up success: from idea to growth to internationalization. Building skills, cultivating entrepreneurial behaviour, providing funding support and access to networks are some of the core components for start-up success and cannot be provided by one institution alone.
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ZICTA MID YEAR MARKET REPORT
	The 2020 Mid-Year Market Report for the Information and Communication Technologies (ICT) Sector has been developed by the Economic Regulation department at the Zambia Information and Communications Technology Authority (ZICTA). The report is based on quantitative and qualitative insights gathered from various players in the ICT sector who include: providers of ICT services, Government Ministries, Agencies and Departments; as well as physical and online resources which were complemented with information generated by the Authority.
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EMBRACING A GOOD SOCIAL MEDIA CULTURE
	It is an undeniable fact that social media has evolved into an integral part of today�s global culture. This global trend also stands true in Zambia where the substantial shift towards mobile technology has been spearheaded by an increased interest in social media. As outlined in the 2018 National ICT Survey Report, an estimated 53.5 percent of Zambia�s total population were active users of mobile cellular telephones, while the proportion of individuals who had used the internet before stood at 14.3 percent. This finding represents a 5.5 percent increment in the proportion of individuals that were reported to have used the internet in 2015.
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INSTALLATION GUIDELINES
	The Zambia Information and Communications Technology Authority (the Authority) is provided for under section 4 of the Information and Communications Technologies Act No. 15 of 2009 (the ICT Act). Section 6 of the ICT Act empowers the Authority to regulate the provision of electronic communications services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communications services.
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UNDERSTANDING THE ROLE OF ZICTA ARTICLE1
	The Information and Communications Technology (ICT) sector in Zambia offers numerous products and services to consumers. The assimilation of ICT goods and products cuts across socio-economic and geographical boundaries. These products have become embedded in the Zambian society. The rapid assimilation has resulted in companies, known as ICT dealers, advertising and selling ICT services such as internet bundles, voice calls, short messaging services (sms), among others.
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ROLE OF THE INTEGRITY COMMITTE
	The Zambia Information Communications Technology Authority (ZICTA) Integrity Committee was established pursuant to Section 6 (1) (a) (iv) of the Anti-Corruption Act No 3 of 2012. The purpose of the committee is to enhance the effectiveness of corporate governance through corruption prevention best practices in liaison with various departments and units within the organisation.
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PUBLIC - LIST OF LICENCED ICT OPERATORS - DECEMBER 31,2019
	The general public is hereby advised that any person who constructs, owns or makes available an electronic communications network, provides a network service or provides one or more electronic communication services without a valid licence is guilty of an offence, as provided for under the Information and Communications Technology Act of No. 15 2009. Accordingly, this serves to notify members of the general public that entities listed below are duly licensed to establish or provide or offer communication service or indeed to connect apparatus to an electronic communication system or work any such apparatus for the purpose of a telecommunication system;-
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2018 ZICTA ANNUAL REPORT
	The Zambia Information and Communications Technology Authority (ZICTA) 2018 Annual Report
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2017 ZICTA ANNUAL REPORT
	The Zambia Information and Communications Technology Authority (ZICTA) 2017 Annual Report
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2016 ZICTA ANNUAL REPORT
	The Zambia Information and Communications Technology Authority (ZICTA) 2016 Annual Report
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PROPOSED SPECTRUM LICENSE FEES
	The Zambia Information and Communications Technology Authority is mandated under Section 57 of the Information and Communication Technologies Act No. 15 of 2009 (ICT Act) to determine the fees payable for the use or access to/of radio frequency spectrum. Radio spectrum is a valuable natural resource and is at the core of Information and Communication Technologies that will drive the realisation the Smart Zambia vision. To ensure that fair spectrum prices are set that reflect the true value of the resource, the Authority engaged a consultant, Advanced Digital Topographic Imaging (ATDI), in 2017 to assess the value of mobile, broadband wireless access, microwave and broadcasting spectrum in Zambia. Following the recommendations made by the consultant and considering the Authority�s own views, a schedule of proposed spectrum fees has been developed pertaining to the following categories of licences:
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ICT & POSTAL LICENSING QUARTERLY UPDATE
	The summary below provides an update on the licences that were issued and revoked/ cancelled during the first, second and third quarter of the year. The information is aimed at providing the general public with an update on the status of the licensed applications. For the complete list of licensee, kindly follow the following links:
Click for details..

CONSUMER PROTECTION GUIDELINES 2019
	The Zambia Information and Communications Technology Authority (ZICTA) is established in accordance with Section 4 of the Information and Communication Technologies (ICT) Act No. 15 of 2009 hereinafter referred to as �the Act�. Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services under the Act. The Authority�s mandate has further been enhanced by the Electronic Communications and Transactions Act No. 21 of 2009.
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CODE OF CONDUCT FOR ICT SERVICE PROVIDERS 2019
	The Zambia Information and Communications Technology Authority (ZICTA) is established in accordance with Section 4 of the Information and Communication Technologies (ICT) Act No. 15 of 2009 hereinafter referred to as �the Act�. Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services under the Act. The Authority�s mandate has further been enhanced by the Electronic Communications and Transactions Act No. 21 of 2009.
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QUALITY OF SERVICE GUIDELINES 2019
	The Zambia Information and Communications Technology Authority (ZICTA) is provided for under section 4 of the Information andCommunication Technologies (ICT) Act No. 15 of 2009. Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services. The Authority�s mandate has further been enhanced by the Electronic Communications and Transactions Act No. 21 of 2009.
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SATELLITE EARTH STATION LICENCE GUIDELINES
	The Zambia Information and Communications Technology Authority (ZICTA) is provided for under section 4 of the Information and Communication Technologies (ICT) Act No. 15 of 2009 (hereinafter referred to as 'the Act'). Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services. The Authority's mandate is also reflected in the provisions of the Electronic Communications and Transactions Act No. 21 of 2009. Under Parts IV and VI of the Act the Authority is empowered to prescribe the manner of application for assignment of scarce resources as well as prescribing standard terms and conditions of such assignments. The Authority, is under Section 7 of the Act, empowered to make guidelines for the better carrying out of its mandate. Pursuant to the mandate referred to above, the Authority hereby issues these guidelines.
Click for details..

DRAFT INSTALLATION GUIDELINES
	Equipment installation refers to the process or act of making a machine, system, device or electronic communication apparatus ready to be used in a certain place. Certification of equipment installations is cardinal in that it prevents interference, ensures the health and safety of the general public, prevents environmental degradation, preserves wildlife sanctuaries and historical monument sites, and fosters the availability of networks of national and social importance.
Click for details..

2018 NATIONAL SURVEY ON ACCESS AND USAGE OF INFORMATION AND COMMUNICATION TECHNOLOGIES BY HOUSEHOLDS AND INDIVIDUALS
	It is my pleasure to present to you the findings of the 2018 National Survey on Access and Usage of Information and Communication Technologies (ICTs) by households and individuals in Zambia. This is the third wave of data collection undertaken in Zambia for one of the most comprehensive demand side assessments that focusses on various attributes of access and usage of ICTs. Prior surveys with a similar scope were undertaken in 2013 and 2015 by the Authority in collaboration with the Ministry of Transport and Communications and the Central Statistical Office.
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CALL FOR COMMENTS ON ENHANCED SIM & IMEI REGISTRATION
	ZICTA would like to deploy a system which will enhance the SIM registration process and prevent the usage of counterfeit mobile communication devices.
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BOOKLET - ISSUES ON ZAMBIA'S ICT SECTORS
	We are pleased to share with you volume I of the �Issues on Zambia�s ICT Sector� publication. This is the first in a series of publications that the Zambia Information and Communications Technology Authority intends to support over the next few years. The compendium is a collection of research work undertaken by various researchers in Zambia relating to various issues regarding the ICT sector. The Authority is grateful to all the researchers that submitted their papers for consideration during the 2018 call for papers. We are also grateful to the editorial team that reviewed all the papers that were submitted for consideration
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LIST OF LICENSED ELECTRONIC COMMUNICATION OPERATORS
	The general public is hereby advised that any person who constructs, owns or makes available an electronic communications network, provides a network service or provides one or more electronic communication services without a valid licence is guilty of an offence, as provided for under the Information and Communications Technology Act of No. 15 2009.
Click for details..

LIST OF LICENCED POSTAL AND COURIER OPERATORS
	The general public is hereby advised that a person shall not operate a postal or courier services without a licence issued under the Postal Services Act of 2009
Click for details..

REQUEST FOR PROPOSAL FOR AUDITING THE ACCOUNTS OF THE ITU
	The International Telecommunication Union (ITU) invites those interested in providing auditing services to the Union to click on the following link and express their interest. https://www.itu.int/en/council/pages/documents.aspx . The deadline for submission of Proposals is fixed on March 15, 2019.
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COMMENCEMENT OF DATA COLLECTION FOR THE 2018 NATIONAL SURVEY ON ACCESS AND USAGE OF INFORMATION AND COMMUNICATION TECHNOLOGIES AMONG HOUSEHOLDS AND INDIVIDUALS
	The Zambia information and Communications Technology Authority (ZICTA) is pleased to announce to the public, the commencement of the data collection exercise for the 2018 National Survey on Access and Usage of Information and Communication Technologies (ICTs) among households and individuals. The exercise is being undertaken in collaboration with the Ministry of Transport and Communications and the Central Statistical Office with support from the Government of Sweden through the Swedish International Development Agency (SIDA). The data collection exercise is scheduled to take place from October 17 to November 8, 2018.
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LIST OF LICENSED ELECTRONIC COMMUNICATION OPERATORS
	The general public is hereby advised that any person who constructs, owns or makes available an electronic communications network, provides a network service or provides one or more electronic communication services without a valid licence is guilty of an offence, as provided for under the Information and Communications Technology Act of No. 15 2009.
Click for details..

LIST OF LICENSED POSTAL AND COURIER OPERATORS
	The general public is hereby advised that a person shall not operate a postal or courier services without a licence issued under the Postal Services Act of 2009. Accordingly, this serves to notify members of the general public that entities listed below are duly licensed to establish or provide Postal and (or) Courier Services:
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CODE OF CONDUCT FOR ICT SERVICE PROVIDERS
	The Zambia Information and Communications Technology Authority (ZICTA) is established in accordance with section 4 of the Information and Communication Technologies (ICT) Act No. 15 of 2009. Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services under the Act, the Postal Services Act No. 22 of 2009 and the Electronic Communications and Transaction Act No. 21 of 2009. Section 69 of the Act, empowers the Authority to prepare a code of conduct for licensees and persons exempt from holding licenses under the Act
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QUALITY OF SERVICE GUIDELINES 2018
	The Zambia Information and Communications Technology Authority (ZICTA) is provided for under section 4 of the Information and Communication Technologies (ICT) Act No. 15 of 2009. Section 6 of the Act empowers ZICTA to regulate the provision of electronic communication services and products and monitor the performance of the sector, including the levels of investment and the availability, quality, cost and standards of the electronic communication services
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PROPOSED LICENSING GUIDELINES
	CALL FOR COMMENTS ON THE PROPOSED LICENSING GUIDELINES: Zambia Information and Communications Technology Authority (ZICTA) wishes to notify stakeholders and the general public that the new ICT Licensing Framework came into effect on June 16, 2017 upon the Honourable Minister of Transport and Communications, Mr. Brian Mushimba signing the following regulations issued under the ICT Act No. 15 of 2009...
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Press Release - on Zambia to Commemorate Pan African Post Day
	Zambia Information and Communications Technology Authority (ZICTA) says Zambia�s Postal Sector has great potential to steer economic development both at national and international levels.
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Consultation Paper On The Review of the Licensing Framework
	The purpose of this consultation paper is to seek the views of operators, the general public, and other interested parties, regarding the review of the current Licensing framework on issues pertaining to
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PUBLICATION OF LICENCE REGISTER - 2016
	In accordance with Section 26 of the Information and Communications Technology Act 15, 2009, the Zambia Information and Communications Technology Authority (ZICTA) is required to maintain a register relating to licences that have been issued, together with any other relevant information about the licensees. Part (2) of this section of the Act further provides for the Authority to grant public access to the register under conditions that have been left to the Authority�s discretion. The Authority hereby wishes to advise that the Licence Register for the current year - 2016 has now been compiled and may be accessed by members of the public and any other interested stakeholders
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Report on the Consultation Process - Licensing of MVNOs
	The communication sector in Zambia has grown since the liberalization of the economy in the early 1990s. Mobile Network Operators (MNOs) were introduced during the second half of the 1990s and by 2003 there were three entities competing in the mobile sector
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Report on the Consultation Process - Licensing of MVNOs
	The communication sector in Zambia has grown since the liberalization of the economy in the early 1990s. Mobile Network Operators (MNOs) were introduced during the second half of the 1990s and by 2003 there were three entities competing in the mobile sector
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Support to Innovation and Entreprenuership Proposal
	The critical role played by Micro, Small and Medium Enterprises (MSMEs) in contributing to productivity growth and driving job creation in Low-Income Countries (LICs) is a well-established fact. MSMEs account for the largest number of firms and employ a substantial share of the labour-force. They also present an option for broadening the tax-base and promoting competitiveness in these economies
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Annual Numbering Report 2015
	The Zambia Information and Communications Technology Authority (ZICTA) plans, administers and monitors number resources in accordance with ICT Act No. 15 of 2009. Under this Act, ZICTA is given mandate to publish an Annual Numbering Report containing information relating to the number resources allocated by the Authority, the recipients of the number resources
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2015 ICT Survey Report
	Survey on access and usage of information and communication technology by households and individuals in Zambia
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ICT and Postal Services Investment Profile
	Investment into the Information and Communications Technology (ICT) and Postal Services Sectors is fundamental to the growth of our economy. It is for this reason that in 2014, the Zambia Information and Communications Technology Authority (ZICTA) and the Zambia Development Agency (ZDA) signed a Memorandum of Understanding (MoU) aimed at strengthening collaboration between the two institutions in attracting investments into the ICT as well as the Postal Services Sector
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Annual Reports


2019 ZICTA ANNUAL REPORT
	ZICTA Annual Report 2019
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2018 ZICTA ANNUAL REPORT
	ZICTA Annual Report 2018
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2017 ZICTA ANNUAL REPORT
	ZICTA Annual Report 2017
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2016 ZICTA ANNUAL REPORT
	ZICTA Annual Report 2016
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DESCRIPTION	CLOSING_DATE	DOWNLOAD
ADDENDUM NO 1 - TENDER FOR THE DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS	2020-12-18	Download
TENDER FOR THE SUPPLY AND DELIVERY OF LABORATORY EQUIPMENT FOR THE TYPE APPROVAL TEST LABORATORY TO THE ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY	2020-12-04	Download
REQUEST FOR APPLICATIONS FOR SPECTRUM IN THE 800MHZ BAND	2020-10-30	Download
QUESTIONS AND CLARIFICATIONS 1- REQUEST FOR PROPOSALS FOR THE PROVISION OF AUDITING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS	0000-00-00	Download
TENDER FOR THE PROVISION OF CATERING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF TWELVE MONTHS	2020-09-11	Download

DESCRIPTION		DOWNLOAD
ADDENDUM NO 1 - TENDER FOR THE DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS		Download
TENDER FOR THE SUPPLY AND DELIVERY OF LABORATORY EQUIPMENT FOR THE TYPE APPROVAL TEST LABORATORY TO THE ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY		Download
REQUEST FOR APPLICATIONS FOR SPECTRUM IN THE 800MHZ BAND		Download
QUESTIONS AND CLARIFICATIONS 1- REQUEST FOR PROPOSALS FOR THE PROVISION OF AUDITING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS		Download
TENDER FOR THE PROVISION OF CATERING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF TWELVE MONTHS		Download
REQUEST FOR PROPOSALS FOR THE PROVISION OF AUDITING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS		Download
TENDER FOR THE SUPPLY AND DELIVERY OF TWO UTILITY MOTOR VEHICLES TO THE ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY		Download
TENDER FOR THE PROVISION OF MANAGED SERVICES TO 174 COMMUNICATION TOWERS ON A CONTRATUAL BASIS FOR A PERIOD OF TWELVE MONTHS		Download
SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF VARIOUS ICT EQUIPMENT TO SELECTED LEARNING INSTITUTIONS		Download
NOTICE OF BEST EVALUATED BIDDER FOR THE TENDER FOR THE SUPPLY DELIVERY AND INSTALLATION OF ICT EQUIPMENT FOR LEANERS WITH DISABILITIES		Download
Clarification - Request for Competing Proposals for the establishment of the integrated electronic communications equipment repository and registration		Download
Request for EOI to Conduct An Environmental Impact Assessment for the Proposed Construction of 20 Towers fin		Download
REQUEST FOR PROPOSALS FOR THE ESTABLISHMENT OF AN INTEGRATED ELECTRONIC COMMUNICATIONS EQUIPMENT REPOSITORY AND REGISTRATION SYSTEM THROUGH A PUBLIC PRIVATE PARTNERSHIP		Download
TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF INFORMATION AND COMMUNICATIONS TECHNOLOGY EQUIPMENT FOR LEARNERS WITH DISABILITIES		Download
NOTICE OF BEST EVALUATED BIDDER - SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF THREE BRAILLE PRINTERS AND FORTY DESKTOP COMPUTERS TO FOUR SELECTED INSTITUTIONS [Date Posted -10-07-28		Download
NOTICE OF BEST EVALUATED BIDDER-SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF DESKTOP COMPUTERS AND PRINTERS TO 160 SELECTED LEARNING INSTITUTIONS [Date Posted -10-07-28		Download
ADDENDUM NO. 1 AND 2- SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO 15 SELECTED LEARNING INSTITUTIONS [Date Posted - 26.06.2018]		Download
Tender for the provision of comprehensive motor vehicle insurance on a contractual basis for a period of three years		Download
Tender document for the supply, delivery, installation and commissioning of three braille printers and forty desktop computers to four selected learning institutions		Download
Supply and delivery of four motor vehicles to the Zambia Information and Communications Technology Authority		Download
ZICTA/NL/15/17: REQUEST FOR PROPOSALS FOR INTERNATIONAL NETWORK AND NATIONAL SERVICE LICENCES WITH ASSOCIATED RESOURCES		Download
TENDER FOR THE PROVISION OF AIR TRAVEL MANAGEMENT SERVICES ON CONTRACTUAL BASIS FOR A PERIOD OF 12 MONTHS TO THE ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY		Download
TENDER FOR THE PROVISION OF GROUP PERSONAL ACCIDENT AND LIFE ASSURANCE ON CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS TO THE ZAMBIA INFORMATION AND COMMUNICATION		Download
ZICTA/NL/15/17: REQUEST FOR PROPOSALS FOR INTERNATIONAL NETWORK AND NATIONAL SERVICE LICENCES WITH ASSOCIATED RESOURCES		Download
CLARIFICATIONS - TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LOCAL AREA NETWORK, ACCESS CONTROL AND CLOSED CIRCUIT TELEVISION		Download
ADDENDUM 2 - TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LOCAL AREA NETWORK, ACCESS CONTROL AND CLOSED CIRCUIT TELEVISION		Download
TENDER FOR THE SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF AN INTEGRATED LOCAL AREA NETWORK ACCESS CONTROL AND CLOSED CIRCUIT TELEVISION AT THE ZICTA HEAD OFFICE		Download
Tender for the supply, delivery, installation and commissioning of the last mile optic fibre connectivity to six selected learning institutions		Download
Addendum 1- Request for expression of interest for the development of cost models for the next generation networks in Zambia		Download
Request for expressions of interest for the development of cost models for the next generation networks and access		Download
Request for expressions of interest to undertake an audit of telecommunication infrastructure in Zambia		Download
Addendum no 1-supply delivery installation and commission of last mile optic fibre to eight learning institutions		Download
Tender for the supply delivery installation and commissioning of last-mile optic fibre connectivity to eight learning institutions		Download
Request for Expressions of Interest for the Provision of Air Travel Management Services on Contractual Basis for a Period of Twelve Months		Download
Tender Document for the supply delivery installation and commissioning of thin client classroom solution to 190 Examination Centres in Zambia		Download
Request for Expressions of Interest for the Supply Delivery Installation and Commissioning of a Telecommunications Traffic Verification System in Zambia		Download
Tender for the Supply and Delivery of One Motor Vehicle.pdf		Download
Request for expressions of interest for the establishment of the computer assembly factory on the basis of public private partnership model		Download
Expression of Interest for the Provision of Spectrum Audit & Development of a Radio Spectrum Pricing Model 2016		Download
Tender for the Supply Delivery Installation and Commissioning of Thin Client Classroom Solution Management Solution		Download
Tender for the supply, delivery, installation and commissioning of last mile optic fibre connectivity		Download
Tender for the Provision of security services to ZICTA Offices and One Monitoring		Download
Tender for the Provision of Catering services 2015		Download
Tender for the Provision of Security Services To 204 Communication Towers on a Two-Year Contract - Notice		Download

DESCRIPTION		DOWNLOAD
TENDER FOR THE SUPPLY AND DELIVERY OF LABORATORY EQUIPMENT FOR THE TYPE APPROVAL TEST LABORATORY TO THE ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY		Download
TENDER FOR THE DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS		Download
REQUEST FOR APPLICATIONS FOR SPECTRUM IN THE 800MHZ BAND		Download
TENDER FOR THE PROVISION OF CATERING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF TWELVE MONTHS		Download
REQUEST FOR PROPOSALS FOR THE PROVISION OF AUDITING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS		Download
TENDER FOR THE PROVISION OF MANAGED SERVICES TO 174 COMMUNICATION TOWERS ON A CONTRATUAL BASIS FOR A PERIOD OF TWELVE MONTHS		Download
SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF VARIOUS ICT EQUIPMENT TO SELECTED LEARNING INSTITUTIONS		Download
ANNUAL PROCUREMENT PLAN FOR GOODS, WORKS AND NON-CONSULTING SERVICES 2020		Download
NOTICE OF BEST EVALUATED BIDDER FOR THE TENDER FOR THE SUPPLY DELIVERY AND INSTALLATION OF ICT EQUIPMENT FOR LEANERS WITH DISABILITIES		Download
CLARIFICATION - TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO SIX SELECTED LEARNING INSTITUTIONS		Download
Clarification - Request for Competing Proposals for the establishment of the integrated electronic communications equipment repository and registration		Download
Request for EOI to Conduct An Environmental Impact Assessment for the Proposed Construction of 20 Towers fin		Download
REQUEST FOR PROPOSALS FOR THE ESTABLISHMENT OF AN INTEGRATED ELECTRONIC COMMUNICATIONS EQUIPMENT REPOSITORY AND REGISTRATION SYSTEM THROUGH A PUBLIC PRIVATE PARTNERSHIP		Download
TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF INFORMATION AND COMMUNICATIONS TECHNOLOGY EQUIPMENT FOR LEARNERS WITH DISABILITIES		Download
Tender for the provision of comprehensive motor vehicle insurance on a contractual basis for a period of three years		Download
Tender document for the supply, delivery, installation and commissioning of three braille printers and forty desktop computers to four selected learning institutions		Download
Supply and delivery of four motor vehicles to the Zambia Information and Communications Technology Authority		Download
Provision of General Insurance for Monitoring and Quality of Service Equipment on Contractual Basis for a Period of Three Years		Download
ZICTA 2018 Annual Procurement Plan		Download
REQUEST FOR PROPOSALS FOR A NATIONAL NETWORK LICENCE (PRIVATE SIGNAL DISTRIBUTOR) WITH ASSOCIATED RESOURCES		Download
Provision of Group Personal Accident and Life Assurance on Contractual Basis for a Period of Three Years		Download
TENDER FOR THE PROVISION OF AIR TRAVEL MANAGEMENT SERVICES ON CONTRACTUAL BASIS FOR A PERIOD OF 12 MONTHS TO THE ZAMBIA INFORMATION AND COMMUNICATIONS TECHNOLOGY A		Download
REQUEST FOR PROPOSALS FOR INTERNATIONAL NETWORK AND NATIONAL SERVICE LICENCES WITH ASSOCIATED RESOURCES		Download
Tender for the Supply Delivery Installation and Commissioning of a Local Area Network Access Control and and Closed Circuit Television at the ZICTA Head Office		Download
TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO SIX SELECTED LEARNING INSTITUTIONS		Download
Tender for the supply, delivery, installation and commissioning of optic fibre in six selected learning institutions		Download
Tender for the supply and delivery of one (No1) motor vehicle		Download
Tender Document for the supply delivery installation and commissioning of thin client classroom solution to 190 Examination Centres in Zambia		Download
Tender for the Provision of Security Services to 204 Communication Towers		Download

DESCRIPTION		DOWNLOAD
QUESTIONS AND CLARIFICATIONS 5 - DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS		Download
QUESTIONS AND CLARIFICATIONS NUMBER FOUR (4) - TENDER FOR THE DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS		Download
QUESTIONS AND CLARIFICATIONS 1 - TENDER FOR THE SUPPLY AND DELIVERY OF LABORATORY EQUIPMENT FOR THE TYPE APPROVAL TEST LABORATORY		Download
QUESTIONS AND CLARIFICATIONS 2 - UPGRADE OF THE CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM		Download
NOTICE OF BEST EVALUATED BIDDER- PROVISION OF AUDITING SERVICES TO ZICTA AND UNIVERSAL ACCESS AND SERVICE FUND ACCOUNTS		Download
QUESTION AND CLARIFICATION 2 - TENDER FOR THE DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS		Download
TENDER FOR DESIGN, SUPPLY, DELIVERY, INSTALLATION & COMMISSIONING OF 24 COMMUNICATION TOWERS PROJECT - NORMINAL MICROWAVE LINKS		Download
QUESTION AND CLARIFICATION 1- TENDER FOR THE DESIGN SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF TWENTY-FOUR COMMUNICATION TOWERS		Download
QUESTION AND CLARIFICATION 1- TENDER FOR THE SUPPLY AND DELIVERY OF LABORATORY EQUIPMENT FOR THE TYPE APPROVAL TEST LABORATORY		Download
ADDENDUM NUMBER 2 - REQUEST FOR APPLICATIONS FOR SPECTRUM IN THE 800MHZ BAND		Download
ADDENDUM NUMBER 1 - REQUEST FOR APPLICATIONS FOR SPECTRUM IN THE 800MHZ BAND		Download
NOTICE OF BEST EVALUATED BIDDER- TENDER FOR THE SUPPLY DELIVERY INSTALLATION CONFIGUATION AND COMMISSIONING OF THE VIRTUALISATION INFRASTRUCTURE		Download
ADDENDUM NO 1 - REQUEST FOR PROPOSALS FOR THE PROVISION OF AUDITING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS		Download
QUESTIONS AND CLARIFICATIONS 1- REQUEST FOR PROPOSALS FOR THE PROVISION OF AUDITING SERVICES ON A CONTRACTUAL BASIS FOR A PERIOD OF THREE YEARS		Download
NOTICE OF THE BEST EVALUATED BIDDER - SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO SIX SELECTED LEARNING INSTITUTIONS		Download
CLARIFICATION - TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO SIX SELECTED LEARNING INSTITUTIONS		Download
NOTICE OF BEST EVALUATED BIDDER - SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF THREE BRAILLE PRINTERS AND FORTY DESKTOP COMPUTERS TO FOUR SELECTED INSTITUTIONS [Date Posted -10-07-28		Download
NOTICE OF BEST EVALUATED BIDDER-SUPPLY DELIVERY INSTALLATION AND COMMISSIONING OF DESKTOP COMPUTERS AND PRINTERS TO 160 SELECTED LEARNING INSTITUTIONS [Date Posted -10-07-28		Download
TENDER FOR THE PROVISION OF COMPREHENSIVE MOTOR VEHICLE INSURANCE ON CONTRACTUAL BASIS FOR A PERIOD OF 36 MONTHS [Date Posted - 28.06.2018]		Download
ADDENDUM NO. 1 AND 2- SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO 15 SELECTED LEARNING INSTITUTIONS [Date Posted - 26.06.2018]		Download
TENDER NOTICE-TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LAST MILE OPTIC FIBRE CONNECTIVITY TO FIFTEEN SELECTED LEARNING INSTITUTIONS [Date Posted: 15.06.2018]		Download
Questions and Clarifications 1-Supply, delivery, installation and commissioning of three braille printers and 40 desktop computers [Date Posted: 03-05-2018]		Download
ZICTA 2018 Annual Procurement Plan		Download
ADDENDUM - REQUEST FOR PROPOSALS FOR A NATIONAL NETWORK LICENCE (PRIVATE SIGNAL DISTRIBUTOR) WITH ASSOCIATED RESOURCES		Download
Notice of best evaluated bidders - Provision of air travel management services		Download
Addendum No. 1 -Request for Proposals for a National Network License (Private Signal Distributor) with associated resources		Download
Addendum No. 1 - RFP -International Network and National Licenses with associated resources		Download
Notice of Best Evaluated Bidder-ZICTA/RFP/12/17 Consulting services to develop cost models for the Next Generation Networks and Access in Zambia		Download
REQUEST FOR PROPOSALS FOR INTERNATIONAL NETWORK AND NATIONAL SERVICE LICENCES WITH ASSOCIATED RESOURCES - MINUTES OF THE PRE-PROPOSAL MEETING HELD ON OCTOBER 10, 2017 AT THE ZICTA HEAD OFFICE AT 10:00 HOURS		Download
Notice of the Best Evaluated Bidder -ZICTA/ORD/13/17		Download
Tender for the Supply Delivery Installation and Commissioning of a Local Area Network Access Control and and Closed Circuit Television at the ZICTA Head Office		Download
CLARIFICATIONS - TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LOCAL AREA NETWORK, ACCESS CONTROL AND CLOSED CIRCUIT TELEVISION		Download
ADDENDUM 2 - TENDER FOR THE SUPPLY, DELIVERY, INSTALLATION AND COMMISSIONING OF LOCAL AREA NETWORK, ACCESS CONTROL AND CLOSED CIRCUIT TELEVISION		Download
Addendum 1- Request for expression of interest for the development of cost models for the next generation networks in Zambia		Download
Tender for the supply delivery installation and commissioning of the last mile optic fibre connectivity to eight selected learning institutions		Download
Consulting Services for the Provision of Spectrum Audit and the Development of a Radio Spectrum Pricing Model in Zambia .pdf		Download
Request For Expressions Of Interest For The Provision Of Air Travel Management Services On A Contractual Basis For A Period Of Twelve Months.		Download
QUESTIONS AND CLARIFICATIONS Request for expressions of interest for the establishment of the computer assembly factory in the Lusaka south multi-facility economic zone through a joint venture on the basis of public private partnership model		Download
Request for Expressions of interest for the establishment of the Computer Assembly factory in the Lusaka south multi-facility economic zone through a joint venture on the basis of public private partnership model addendum no.1		Download
Request for expressions of interest for the establishment of the computer assembly factory on the basis of public private partnership model - Questions and Clarifications		Download
Tender for the supply and delivery of one motor vehicle addendum no.1		Download
Tender for the supply, delivery, installation and commissioning of thin client classroom solutions - Addendum 3		Download
Request for Expression of Interest for the Provision of Spectrum Audit and Development of the Radio Spectrum Pricing Model - Addendum		Download
Tender for the supply, delivery, installation and commissioning of thin client classroom solutions - Addendum		Download
Tender for the supply, delivery, installation and commissioning of last mile optic fibre connectivity to twelve selected learning institutions		Download

Click here to report Online Child Sexual Abuse Content Click here to apply for the National Innovation Initiative – Call for Applications Click here to view the Whistle Blower Policy Complaints Procedure for ZICTA clients

Click here to report Online Child Sexual Abuse Content Click here to apply for the National Innovation Initiative – Call for Applications Click here to view the Whistle Blower Policy Complaints Procedure for ZICTA clients

Click here to download the ZICTA Strategic Plan